就是快、經驗分享、回饋網民

<模板>  齊頭式寫法, 要10分鐘寫約100~120, 包含讀題時間

<Email架構 :對像 三段: 開頭應酬 , 主題 , 結尾應酬 謙遜詞 自己>GSG

<語氣委婉、客氣為主,客訴也盡量, 重點先講,之後再舉例描述,後在重申重點

<僅供參考>

To: 人

Subject: 標題摘要

Dear XXX,

Thank you for concerning yourself about

I’m writing this e-mail because I would like to

Since

Therefore

I look forward to hearing from you soon. Thank you again for your inquiry / interest.

Sincerely yours

Henrik Moore

<補充句型>

In order for us to ..offer help more quickly and effectively, I would appreciate your answers to the following two questions

  First,

  Second,

I'm writing this e-mail to … respond two major problems / ask two directions

  First,

  Second,

I'm writing this letter to you because I receive your e-mail.

In your e-mail, you mentioned that______

And I would like to

First of all, I am very sorry for the inconvenience.

<範文一>反應困擾 要求一件事 並描述困擾

To:Henrik Moore

Subject: Extension number

Dear

Thank you for concerning yourself about my current situation.

I’m writing this e-mail because I would like to request a new extension number. Since I have the same extension number as the previous worker’s old one, I always get many mistaken calls to find the previous worker and I have to spend a lot of times explaining what happen to the customers. So my work is often interrupted by these calls. Sometime I get these calls seven times a day!

I will very appreciate your help if you can solve this problem as soon as possible. I look forward to hearing from you soon. Thank you again for your inquiry / interest.

Sincerely yours

Henrik Moore

<範文二>通知維修事項細節並要求員工維修後做一件事

To: Union members

Subject: Information about the maintenance and upgrading

Thank you for concerning yourself about the detailed of the computer shut down for the maintenance and upgrading.

I'm writing this e-mail to inform you the further information about these. The system would be shut down at 2:50 P.M on May 13. Please save your data or processing project’s reports before 2:50 p.m.

The maintenance and upgrading of the system will be finish at 4:00 p.m. All employees should help the technician to test the new system. To help to test the system, please follow the steps given by the technician. It will last about 20 to 30 minutes.

Thank you for your cooperation and patience.

Sincerely yours,

Department head